Top 10 Customer Relationship Management (CRM) Softwares and Tools

In order to maximize your interactions with every customer and get the best sales, you have to have every information regarding every lead. And that is not possible unless you have customer management software that will give you quick updates and make tracking fast and easy. Here are some of the best software available in today’s market. 

HubSpot CRM

HubSpot CRM offers the best features and services when it comes to customer relationship management. Their functionalities also include customized views, company database, social media, email integration and more. HubSpot also has basic features and never confuses their users with whistles and bells. It is perfect for small as well as big businesses and can integrate quite easily into business solutions such as Google Chrome, Google Dynamics, Dropbox and more. 

Salesforce Essentials

Salesforce Essentials tracks all details of the customer and allows you nurture leads over a period of time. It also lets you utilize modules such as sales data, lead management, partner management that tracks leads effectively and converts them into profitable deals. It can be used anywhere, even as an app, whether you are within the office premises or at the field. They are available on Android as well as IOS for those who want to collect custom reports. 


Freshsales is a contact management system where you can easily utilize and control several leads at the same time. It not only gives you great tools for CRM  solutions but also a few unique ones of its own. It has advanced features that also includes auto-diaries, call recording, routing, etc. 


Salesflare is perfect for small businesses and startups who would like to sell more with very little work. It lets you fill the address book, stay updated regarding all interactions with everyone that you speak to, take data from calendars, emails, company databases, and social media and provide required details. All you have to do is write emails, make calls and enjoy your coffee. 


Accelo CRM is one of the best ways to get all your sales-related communication within one place whether they are small or even medium-sized businesses. You can get constant data updates, track data whenever you want, share contact mails, appointments, attachments, notes and custom fields to view the lead’s sales. It also lets you experience great sales and gives you quick insight into your business. 


Pipedrive is one of the best CRM tools that give you a great overview of your entire sales process and allows you to focus on all the important deals. Apart from that, it also lets you manage the organization’s sales pipeline. You can switch modules whenever you want without having any effect on the quality of service. The best features include timeline view, contact history, export, and email integration. 

Zoho CRM

Zoho CRM is a great software for those who want to take great care of their customers and expand their business at the same time. Their best features include purchase control, sales force automation, CRM workflow management, account management, sales pipeline management, etc. They are ideal for those who are solo entrepreneurs as well as small and big businesses. 


MailChimp is a great marketing platform that allows small businesses to market efficiently so that they can grow easily. They also provide you with user-friendly tools that make the job simple and easily. With this one, you can put your audience at the center, send them emails, messages as well as campaigns, landing pages, postcards, etc. You can also sell online if you want. 


Streak is integrated within your Gmail. It works along with other applications, can track many other businesses such as partnerships, sales, deal flow, support and more. Streak also gives you a great set of email tools that allows you to track whenever the mail is opened. 


You can also try Lexicata. It is available for free trials, has a document storage and calendar reminder system, marketing automation integration and a streamlined process that makes your operations easy and allows you to grow your practice at the same time. 

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