Top 10 Customer Satisfaction Survey Tools

pihappiness

Your fastest path to know your customer experience. In just 30 sec, capture the critical human insights you need to confidently deliver what customers want and expect.

Features:

• A GREAT ANDROID APP FOR CUSTOMER FEEDBACK
• SIMPLE AND QUICK. GREAT RESPONSE RATES.
• POWERFUL ANALYTICS AND ALERTS PLATFORM TRACKS REAL TIME FEEDBACK
• MULTILINGUAL READY
• QUICK AND EASY SIGN-IN USING ID’S
• VISITOR PRE-REGISTRATION USING WEB PORTAL

zonka

About:

Top feedback app designed to collect customer feedback on iPad & Android tablets, Online Surveys on Website, Mobile, Email & SMS. Track NPS and Other Metrics.

Features:

• Quick to Setup, Easy to Use
• Designed for Customer & Employee Feedback
• NPS, CES 2.0 & CSAT Scores
• Feedback Management, Close the Loop
• Real-time Reporting, Alerts and Digest
• Multilingual Feedbacks & Surveys
• Multi-Chain, Location Management
• APIs, Web Hooks and Integrations

survtapp

About:

Survtapp is a powerful Survey Software and a comprehensive platform to create and manage content rich structured surveys which act as a conversation with your target audience. Survtapp Online Survey Software empowers you to Create, Deploy & Get Actionable Insights from an Individual and Overall Perspective.

• Optimise Touchpoints
• Engage Your Audience
• Deploy on Multiple Channels
• Take Real Time Decisions
• Track Audience Lifecycle

Features:

• Create Surveys
• Collect Responses
• Reports
• Mobile App

customerthermometer

About:

The only customer satisfaction survey answered easily from email inboxes, providing industry leading response rate feedback – never lose another customer.

Features:

• Embedded Thermometer surveys
• Signature Thermometer surveys
• Email Thermometer surveys

surveymonkey

About:

SurveyMonkey to drive your business forward by using our free online survey tool to capture the voices and opinions of the people who matter most to you.

Features:

• Design and send professional surveys fast
• Perform deeper data analysis
• Support any project, team, or organization

surveygizmo

About:

Advanced (but easy to use) online survey software tool that comes with amazing customer service, every survey feature you can imagine and an open API.

Features:

• Design
• Collect
• Analyze
• Integrate