8 Free CRM Tools To Help Skyrocket Success in Small Business

Any small business will remain in competition if:

  • It is an amazing and tested brand
  • It has a network of skilled professionals
  • Its marketing strategy is impressive

Your new business may need all the help it can get from the best marketing channels available to customer relationship management (CRM).

While marketing channels put out your brand to reach a wider audience, CRM can strengthen this network and earn loyal customers. But installing CRM software may not be so cheap. However, the good news is, there are free CRM tools you can use to manage your clients and grow your customer loyalty program.

They are:

Zoho CRM 

According to IT support services UK, it is Recommended as the best software for small business. Zoho is an inexpensive solution that provides all the functions your business requires. With this, you can easily contact your customers and generate a lead.

Check out its features:

  • This tool enables team management and displays all the vital information concerning your business
  • It helps to allot tasks among members including reminders and call logs, while you focus on the most important aspects of your business
  • Zoho acts like a social media platform
  • It’s easily accessible and integrates with Facebook and Twitter to connect your business with your contacts

Since this tool is free, it’s a good investment for new companies.


This software is affordable, customisable, and user-friendly. There are no technical terms and mechanics on the user interface.

Insightly allows first-time users to have an online training program. The free version has the following basic features:

  • 5 email templates
  • A maximum of 10 advanced reports, sans scheduling, and smart alerts
  • Ten custom fields
  • Online knowledge base and community boards
  • Mass email sending (maximum of ten emails a day)
  • 2500 records available
  • 500 row of file import


This is a powerful CRM tool that is perfect for any small business. It has in addition to the core functions that Zoho and Insightly already have, advanced features that cover your business growth.

Salesforce dashboard can be easily navigated, and the widgets customised to your preference.

HubSpot CRM

With HubSpot, you can get updates about and manage your sales from anywhere at any time. It’s a tool to watch out for.

This tool is accessible on the website, email, phone, and social media.

You can customise it, control your content, marketing channels, and sales performance.

HubSpot makes CRM easy, and it caters for all your sales process plus it comes with free unlimited usage, unlike other CRM tools.


SuiteCRM offers basic features like lead gathering, task management, and mass email sending. For the updated version, you will have to spend $16.40 every month.


Regarded as one of the best CRM tools, two users can use this tool for their business and manage 250 contacts. It has a 10mb storage that can carry so much information to monitor your sales and clients. The capsule is compatible with Gmail, MailChimp, and Freshbooks. However, it lacks customer support. It also has a FAQs section.

Really Simple Systems 

With 100 accounts, unlimited contacts, and 100mb storage capacity, this is a great tool for small enterprises. But the company doesn’t claim to be the top CRM system around. It has an excellent customer support service.


FreeCRM is a web-based solution that is easy to learn. Its free version has a free trial up to one year, plus it can store 100,000 contacts with over 100 users. However, after the free trial, you will have to pay for succeeding years and pay more to enjoy more advanced features. Its upgrade is inexpensive.

There are other tools to try, thus for IT support services London UKcontact Totality Services. For your business, you need a user-friendly interface and the basic features of CRM to manage tasks. You can call us for this or any IT service London UK. We’re always ready to help.

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Written by Sanjiv Barnwal

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